Your sofa or armchair will arrive at your doorstep via FedEx Ground and will be packaged in a few boxes depending on the size and layout you purchased. A 3-seat sofa, for example, will arrive in four total boxes with one box dedicated to each seat module and one separate box for the arms, hardware, and assembly guide.
When your sofa arrives, we recommend double-checking the tracking on your order to be sure each item arrived successfully. Our packages are shipped with a single parent tracking number, but each individual box will include its own tracking number that can be accessed through our Order Status Page.
On occasion, a box can be separated from the rest while in transit, so be sure each item was delivered before beginning the assembly process.